Privacy Policy

Last updated: March 24, 2026

This Privacy Policy explains how we collect, use, and protect your information when you use the AlterAura chatbot ("Chatbot") and the website https://alteraura.cc/ ("Website").

The Chatbot is available at:

• Telegram: https://t.me/MyLook, https://t.me/AlterAuraSupportBot

If you do not agree with this Policy, please stop using the Chatbot and the Website.

1. Who We Are

The Operator is the Administrator of the AlterAura Chatbot and Website, responsible for processing your personal data.

Contact: MyLookHelp@yandex.com

2. What Data We Collect

2.1. Data You Provide Voluntarily

• Email address — only if you choose to share it (e.g., for support, notifications, or payment).
• Your queries — text, images, files, voice messages, and other content you send to the Chatbot. This data is processed by AI to generate responses and may be stored to give you access to your conversation history.

2.2. Data Received Automatically from Telegram

• Your Telegram user ID;
• Name, username, and profile info you've set in Telegram;
• Interface language and technical metadata.

We do not request or control what you put in your Telegram profile.

2.3. Data Collected on the Website (Anonymized)

The Website may collect anonymized visitor data using analytics services, including:

• IP address and approximate location (region/city);
• device and browser information;
• pages viewed, time spent, clicks, and scrolling;
• referrer URL and search queries that led you to the Website.

This data may be collected via cookies. You can disable cookies in your browser settings, though some Website features may not work properly without them.

3. How We Use Your Data

We process your data to:

• provide and improve the Chatbot's services;
• respond to your support requests;
• send you notifications about updates, new features, or offers;
• analyze Website traffic and improve user experience.

You can opt out of marketing messages at any time by emailing MyLookHelp@yandex.com with the subject "Opt out of notifications."

4. Important: AI-Generated Prompts

Any prompts or questions that appear from the Chatbot during a conversation are generated automatically by AI and are not official requests from the Operator. Official requests are made only through our support channels (email or designated support interfaces).

5. Data Sharing

We do not sell or share your personal data with third parties, except:

• Service providers (hosting, analytics, email, cloud services) — only to the extent necessary to operate the Chatbot, and under contractual obligations to protect your data;
• Legal obligations — if required by applicable law.

6. Cross-Border Transfers

We may transfer your data to countries that provide an adequate level of data protection, as necessary to operate the service.

7. Your Rights

You may at any time:

• Request information about what data we hold — email us at MyLookHelp@yandex.com;
• Update your data — email us with the subject "Personal data update";
• Withdraw consent — email us with the subject "Withdrawal of consent to personal data processing";
• Delete your data — contact us and we will remove your data, subject to any legal retention requirements.

8. Data Security

We implement appropriate organizational and technical measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Policy from time to time. The current version is always available at https://alteraura.cc/en/privacy.

Contact: MyLookHelp@yandex.com